OVERVIEW

Do you have experience in developing business with social media? Does your resume have lots of examples where you collaborated with co-workers and clients? Do you possess the combination of good communication skills and legitimate technical savvy?  Does helping small, medium and mid market size companies remove the many pains of scheduling staff interest you? 

Add real value as a Community Manager for Shifthub.com – a startup that is focused on creating an ecosystem for shift based workers, something that does not currently exist.  Shifthub is a cloud based scheduling software that removes the  major pain points small and medium sized businesses have to deal with when managing a shift based workforce. Shifthub has just recently launched version 2.0 and customer feedback is strong, we need someone to work

closely with the President and Chief Revenue Officer to engage with clients in varying segments, the shift workers and the start-up community at large through social media channels. This is a unique opportunity with an innovative start-up that has a strong founding team.

OUR IDEAL CANDIDATE

You are passionate about making positive change, have proven writing skills, thrive on collaboration and have the willingness to work hard!  You are based in the GTA and have a flexible schedule – as events may be held on evenings and weekends from time to time. If you are a true team player and are comfortable with the dynamic environment of a start-up – we want to hear from you!  We are located in the heart of the emerging tech district .  The successful applicant will be required to work out of our offices.

RESPONSIBILITIES

• Content creation - writing blog posts, articles, newsletters, communications materials, and material for social media channels.
• Social media marketing – creating, managing and growing the company's presence through blogs, Twitter, Facebook, Quora and other strategically relevant online properties.
• Events and event planning – attending industry events in the city (often outside of 9-5 hours) and planning meet-ups for your community.
• Public relations – managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns.
• Customer relations – the Community Manager will be responsible for customer support – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback.
• Communications/marketing strategy – the Community Manager will assist in creating strategic marketing/communications plans to provide direction for the company's public-facing communications.
• Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives

REQUIREMENTS

• 3+ years experience in community management, or similar role
• Strong writing skills with the ability to translate technical information/jargon into layman's terms)
• Demonstrated interest in the start-up  community
• Knowledge of key local and national media channels
• Familiarity with using social media as a business resource
• The ability to use software applications to strengthen digital content is a plus (e.g. Photoshop, etc.)
• An understanding of SEO is a plus

EDUCATION

            Current, or completed education in Business communications, Marketing, Advertising or similar course.

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. All applications are considered confidential.